top of page
FAQ
-
1. What materials are used in your quilts?Our quilts are made with 100% premium cotton fabric and filled with a cozy blend of cotton and polyester batting. This combination ensures both comfort and durability.
-
2. Are the quilts machine washable?Yes! Most of our quilts are machine washable on a gentle cycle with cold water. We recommend air-drying or tumble drying on low to maintain their quality. Please refer to the care instructions provided with each quilt for specific details.
-
3. What sizes of quilts do you offer?Our quilts are available in a variety of sizes, including lap, twin, queen, and king. Specific dimensions are listed in the product description for each quilt.
-
4. How long does it take to receive my order?For in-stock items, orders typically ship within 3-5 business days.
-
5. Do you offer international shipping?Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location. Additional customs or import fees may apply.
-
6. Can I return or exchange my purchase?We want you to love your purchase! If you’re not completely satisfied, we accept returns and exchanges within 14 days of delivery. Items must be unused and in their original condition. Custom orders are non-refundable. Please see our Return Policy for more details.
-
7. How do I care for my quilt to ensure it lasts?To keep your quilt looking its best, wash it gently, avoid high heat during drying, and store it in a dry, cool place when not in use. For heirloom quilts, consider professional cleaning.
-
8. What types of home decor do you offer?In addition to our quilts, we offer a selection of home decor items, including table runners, throw pillows, wall hangings, and more. Browse our Home Decor Collection to see the full range.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
bottom of page